How To Return An ItemYour item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 30 days of your purchase. 1. Please email firstname.lastname@example.org to request a refund and we will assign you an RMA #. 2. Mail your returned item to: Slammer MarineReturns Department Tracking #Slammer MarineAttn: Jorge Garcia9310 Max Conrad DriveHouston, Texas 77379 3. Include in your package a signed letter stating the reason for your return and the original receipt. Return Exceptions Merchandise that has been worn, used, or altered will not be accepted for return or exchange. Restocking Fee All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order. Exchanges If your item is in like new condition, you may exchange your item for a different color. You will not be subject to a restocking fee in this case, but you will be charged return shipping.